Roles and Responsibilities:-
*Manage and update Insurance Member and Plan data on multiple systems.
*Enter new member data into excel and enrollment forms.
*Processes customer requests in a timely and accurate manner.
*Communicates with customers through written correspondence.
*Using PC application and functions such as Excel and Word to update and load data sets.
*To answer queries coming from end user customers in a polite and professional manner.
Skill Set Required:-
*Good typing speed (25 wpm with 80% Accuracy).
*Strong commitment to customer service and quality
*Excellent Keyboard Skills
*Demonstrates a strong customer service orientation.
*Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
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Job wala is a Noida based all kind job-portal launched by aman mishra . I have an in-depth understanding of the Indian job market, resource management, recruitment process, recruiters and job seekers with 5 years of experience. The Website is made To Help People Like me to get information about recent job openings walk-in jobs etc...